Approach to Asset Management

 

 

The MTEL approach to asset management is different than most other companies.  MTEL treats every hotel asset as if they are the owners and guests. In fact, officers of MTEL are partners in a number of hotels and as a result, MTEL understands an "owners" perspective.  Increasing asset value through solid management is what MTEL prides itself on for all managed assets.  MTEL's management principles are founded on a six sigma methodology embracing a balanced scorecard approach focused on:

 

People, Process, Technology, Operations, and Financial measurements of results, supported by action plans that provide results in:

 

  • Building investment value by driving RevPar through sales and marketing
  • Improving RevPAR penetration
  • Striving to be a leader in the Competitive Set
  • Building a strong relationship with hotel franchisers and other "partners" for success
  • Developing risk mitigation strategies and improving business continuity plans
  • Striving to achieve 100% guest satisfaction
  • Resolving guest complaints immediately
  • Training your employees on best practices for their role
  • Managing labor costs
  • Making and executing an aggressive sales & marketing plan reviewed weekly
  • Setting and achieving service goals
  • Ensuring the asset, including rooms receive preventive maintenance care at least 4 times a year
  • Communicating

Managed Assets

Red Roof Clifton Park Red Roof Clifton Park